Outsourcing of System Administration
Entrust the work with data to professionals who deeply understand the industry specifics. Together with market experts, you will be able to ensure maximum reliability, safety and high efficiency of all processes.
A stable DBMS is the foundation for the smooth operation of your entire business
Right line’s database maintenance specialists provide support and management of the business and mission-critical landscapes of the largest banks, insurance, retail and industrial companies in Russia and abroad.
Outsourcing of DBMS system administration from Right line allows clients to optimize operational costs, reduce the burden on internal IT specialists and free up their time to solve strategic tasks related to the development of digital technologies and business.
Outsourcing routine operations helps businesses scale and open up new business lines, providing flexibility and sustainable growth.
We reduce the cost of ownership of a database management system by 50%
SLA. Query categories
and service level indicators
Incident
Request to restore access or normal (normal) functioning of services
Request for Service
All types of consultations, changes to settings and parameters that are not directly related to incidents
Information Request
Запрос на предоставление отчетности по использованию услуг (сведения по трафику, сервисные показатели и т.д.)
What is included
in the service
Installing and configuring DBMS software
Solving information storage incidents
Participation in the continuous development of customer data management systems
Restoring database health in case of failures and failures
Implementation of the developed architectural solutions for the system management of corporate resources of the customer
Participation in the customer's information resource management systems
Maintaining documentation
on DBMS
Status monitoring
database servers
The service also includes
